Client: Intermax
Period: August 2021 – Currently
Role: Senior Cloud Engineer (Interim)
Intermax is a leading managed hosting provider, delivering secure and reliable IT solutions for demanding sectors like healthcare, government, and national infrastructure. Their cloud platform, built on VMware, supports mission-critical systems, including HiX-based Electronic Patient Record (EPD) platforms for healthcare clients. At Intermax, I worked within a Scrum team focused on continuous improvement and automation.
Key responsibilities:
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Driving improvements, automating repetitive tasks, and executing customer changes in sprints
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Managing the full Windows infrastructure, including all servers for ChipSoft HiX EPD systems
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Managing, migrating, and updating SharePoint-based healthcare portals
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Lead engineer for onboarding new healthcare clients (~300 servers): overseeing server management, task delegation, and project coordination
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Migrating hosted Exchange clients from on-premises to Microsoft 365 Exchange Online, including technical planning, migration execution, and customer communications—successfully rescuing a stalled two-year project
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Mentoring 3rd and 4th year IT students, assessing their work, providing feedback, and coordinating with schools
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Writing Ansible and PowerShell scripts for automation (e.g., server deployment, reporting, migrations)
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Lead engineer for SCCM platform management, troubleshooting, and upgrades
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Managing SQL Server clusters (HA groups), building new clusters, and migrating databases
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Monitoring and responding to alerts via Zabbix to ensure system reliability
