Centric Financial Solutions & Services
About Centric Financial Solutions & Services
An independent provider specializing in business process outsourcing for financial institutions. The company manages back-office processes for payments, savings, securities, loans, and cards since 2004, serving insurance companies, banks, and national financial institutions.
Key Responsibilities
- Supported 2nd-line colleagues on VMware, Windows Server, Citrix XenApp/XenDesktop, SCCM, and Active Directory
- Conducted knowledge transfer sessions and onboarding for colleagues and customers
- Managed Microsoft SCCM environments, including MSI packages and OS image deployment for thin clients and VDI
- Executed software rollouts and upgrades for Citrix and Windows servers
- Performed infrastructure migrations: Windows Server versions, Hyper-V to VMware conversions, and Active Directory upgrades
- Conducted backup and restore testing for Windows Server, Exchange, and Active Directory
- Implemented infrastructure changes across AD, Exchange, file servers, and VMware
- Designed and implemented Azure Multifactor Authentication for Office 365 and federated cloud applications
- Implemented Microsoft Active Directory Federation Services (ADFS)
- Coordinated vendor activities and software supplier relations
- Monitored infrastructure using SCOM
