Generali Verzekeringsgroep
About Generali Verzekeringsgroep
A major European insurance company serving life, non-life, pension, and asset management sectors across 50+ countries. The organization operated approximately 150 Windows Server VMs on VMware ESXi 4.1, supporting 350 users through a XenDesktop VDI layer.
Key Responsibilities
- Monitored Windows, Exchange 2010, and VMware infrastructure using SCOM 2012
- Provided 2nd/3rd line support for servers, Exchange, VDI, and VMware systems
- Automated Active Directory and Exchange operations via PowerShell scripting
- Managed SQL Server backup and restore procedures
- Executed complex infrastructure changes including mailbox conversions and database cleanup
- Generated reports using PowerShell for SCCM and Active Directory
- Optimized VMware LUN/datastore architecture and patching strategies
- Provided emergency tier-one service desk support as needed
Technical Environment
Windows Server 2003/2008 R2, VMware ESXi 4.1, Exchange 2010, XenDesktop VDI, SCCM, SCOM, RES, ITIL/Topdesk
